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Division of Human Resources

Manage Performance

One of the most important tasks of a manager is supporting the career growth and success of your employees. 

Managers must periodically address issues related to an employee's performance.

These issues range from small challenges that can be easily corrected to much larger problems that have the potential to impact the morale or productivity of your entire team. That's why it's important to have a clear understanding of policies and procedures related to performance management. Your leadership contributes to the satisfaction and success of your employees — both individually and as a team.

Below are essential policies, step-by-step guides, and resources to help you lead and manage employee performance, ensuring alignment with organizational goals and fostering growth throughout the employee lifecycle.

Performance Evaluations: A Leadership Opportunity to Enhance Growth, Trust, and Team Impact

Performance evaluations aren’t just a task; they’re a chance to lead. When approached with intention, they help you build trust, drive growth, and align individual efforts with team goals. Use the process to recognize strengths, clarify expectations, and support your employees’ success.

 

Aligned HR Policies

Leader Resources

Drive Development and Deepen Commitment

Helping employees grow isn’t just good practice, it’s a powerful retention strategy. When you actively guide progress, engage in developmental conversations, and create an environment that includes both developmental feedback and recognition feedback, you show your commitment to your employee’s future. By setting clear goals, following up on performance, investing in growth conversations, and celebrating successes, you create a culture where people feel valued, supported, and motivated to stay.

Aligned HR Policies

  • HR 1.65 – Employee Recognition [pdf]

USC Recognition Programs

 Leader Resources

A Leadership Opportunity to Clarify, Support, and Realign
Managing poor performance isn’t about punishment; it’s about accountability and growth. When approached with clarity and care, these conversations help employees understand expectations, identify barriers, and get back on track. As a leader, addressing performance concerns directly reinforces a culture of fairness, strengthens team dynamics, and shows your commitment to each individual’s success. Avoiding the conversation delays progress; leaning in creates the opportunity for change.

Aligned HR Policies

Leader Resources

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